Request a Cannabis Prescription Online

Via CannGo, patients can submit their medical information online. A physician reviews the information individually. Whether treatment is indicated and whether a medicine is prescribed is decided solely by the treating physician.

You fill out a medical questionnaire. A physician reviews your information telemedically. Whether treatment is medically indicated and whether a medicine is prescribed is decided solely by the treating physician – without an in-person visit to the doctor.

Whether treatment with medical cannabis is an option in an individual case is assessed by a physician. The individual medical situation and the course of previous treatment are decisive. The decision is made solely by the treating physician.

The fee of €14.99 covers the processing of the treatment request and the medical review. It is not consideration for a prescription. The costs for a prescribed medicine are incurred separately at the pharmacy and vary depending on the preparation and quantity.

At CannGo, the treating physicians issue private prescriptions only. Whether a prescription is issued is decided individually by the physician.

After you complete the medical questionnaire, a physician reviews your information. Depending on the medical situation, further information or a medical consultation may be required. Whether treatment is indicated and whether a medicine is prescribed is decided solely by the treating physician.

Telemedical treatment may be possible in an individual case. It requires that medical due diligence is observed, that identity is verified and that there is a sufficient medical basis in the individual case.

With telemedical treatment on a private prescription, you usually bear the costs for the consultation and the medication yourself (self-payer). Cost coverage by statutory health insurance is a complex process that only occurs in cases of serious illness and after prior approval by the Medical Service (MDK).

In principle, there is a general health insurance obligation in Germany. However, for the issuance of a private cannabis prescription via our platform, it does not matter whether you are insured publicly or privately. Since the costs for telemedical treatment are usually covered by the patient (self-payer), insurance status is of secondary importance for accessing therapy.

No, German citizenship is not required. However, you need a valid identification document (passport or ID card) for identity verification, as well as a permanent residence or a delivery address in Germany to redeem the prescription and receive the medication from a German pharmacy.

For a follow-up request, the treating physician reviews the medical information available. Whether further information or a consultation is required, and whether a prescription is issued again, is decided individually.

No. If you make use of the treatment as a self-payer, no data will be transmitted to your statutory health insurance company. The treatment remains a private matter between you and the doctor. Medical confidentiality applies.

All transmissions are encrypted. Your health data is processed in accordance with the requirements of the General Data Protection Regulation and medical confidentiality. Details can be found in the privacy policy.

Different rules apply to cannabis patients than to recreational users. As long as you are fit to drive and take the medication as intended ("medication privilege"), driving is permitted. We strongly recommend always carrying a copy of the current prescription and ideally a patient ID card.

Within the Schengen area, this is possible with a certified Schengen certificate (according to Article 75 of the Schengen Agreement). This must be completed by the doctor and certified by the local health office. When traveling outside the EU, you should contact the embassy of the destination country.

Existing patients can submit a follow-up request via the CannGo dashboard. The treating physician reviews the medical information available and decides whether further information or a consultation is required and whether a prescription is issued again.